New 2025 Maqiano™ Microtuning System - Operating Instructions

Getting started, principle of operation and important warnings

 

Opening the Box / Storing the Maqiano Units in the Box

 

Place the box on the table, the logo facing up before opening it. Otherwise, some heavy metal parts might fall on your toes. Refer to the included photos to see how the parts should be arranged inside the two different box models after use.

 

Warning about the strong neodymium magnets

 

Always keep the parts properly organized inside the box when not in use. The magnetic parts can become very active if left loose on a table, suddenly flying toward and attaching to metal objects from a surprising distance. If a magnet breaks, do not try to repair it. Put on gloves, carefully throw it in the bin, and contact us for a replacement part.

When lifting, moving, or installing the Maqiano units in your piano, always remember that the magnets will try to attach themselves to any nearby metal surfaces, including the piano frame. Protect the piano by placing your fingers between the unit and the piano when installing Maqiano in areas where metal support bars or other iron parts are nearby.

When storing the small magnets in the box, hold them firmly with your fingers until they are securely fastened in their place. It can be annoying to separate them from each other later.

 

Another Warning

 

Never use any force when Maqiano is inside your piano! If something seems stuck, slowly and carefully find out how to solve that easily, never pull anything out with force. If you need to use any force when adjusting something, or change the Magnetic Tip for example, always remove the unit and do it  outside the piano. Don't use the Tool inside the piano, there's a risk that you drop it in between the strings. If this happens, you might have to remove the keyboard and the entire hammer mechanism to get it out. If you need to do it, call your piano technician for advice. It's not too difficult, but good to know certain things.

 

The Working Principle of Maqiano

 

Maqiano works similarly to a capo on a guitar. You attach it to the choir of strings between the agraffe (or pressure bar in an upright piano) and the hammer. The section of the string between the Magnetic Tip and the agraffe stops vibrating, which shortens the speaking length of the string and raises the tuning level.

The main component that performs this function is the Mass, which is attached to the choir of strings withthe Fastening Part. The Magnetic Tip becomes the new starting point of the string vibration. The Tip is secured to the strings using the L-Stick, which slides underneath the choir of strings.

 

Different parts of Maqiano

 

The heavy metal Mass does the trick, it stops the choir of strings' vibration to the Fastening Part's Magnetic Tip, which is touching the strings. The L-Stick is tightened with The Cam to hold the Tip firmly in its place. The pre-adjustment for each string thickness is done with The Screw, and this setting can be locked with The Nut.

The Magnetic Wedge helps keeping the entire Maqiano unit in position, and compensates the lateral inclination of the piano body behind the agraffes. By turning the Wedge, you can align the Maqiano vertically, as seen from behind, ensuring that the Tip touches all the strings of the choir simultaneously.

The horizontal scale is used to reproduce the exact tuning position previously determined during rehearsal, so you do not need to experiment during the concert. For example: “Eb4 / edge of the agraffe at 0.75”.

The vertical scale is used to set the height of the Fastening Part relative to the Mass. With this, you can align Maqiano straight when viewed from the side. The Fastening Part should form a 90° angle with the strings.

Take the Maqiano unit in your hand and try all the adjustments before installing it in the piano. Make sure you understand how it works, and what does each part do.

 

 

Installing on grand piano

 

Pre-adjustments


Usually the Mass rests on the piano body behind the agraffes, supported by the Magnetic Wedge. The Wedge should be positioned as shown in the photo above — the thicker magnet facing the Mass, and the thicker end of the Wedge pointing toward the Tip. Check also that the Magnet of the Tip sits on the front edge of its groove in the Fastening Part, meaning it should be positioned slightly further from the agraffes than the L-Stick. In most situations, it should also be set about 0.5 to 1 mm inside the groove, toward the L-Stick, as shown in the third picture below.

 

First, place the Maqiano unit on the strings so that the Magnetic Tip is centered above the choir of strings and the Mass is resting on the piano frame between the agraffes and the tuning pins. You won’t be able to see the Magnetic Tip directly, but you can verify the positioning by looking at the outer end of the Fastening Part: the choir of strings should be aligned roughly in the center of the rightmost two-thirds of the part — the area that includes both the flat groove and the right edge. See and zoom in the fourth photo above.

Next, press the Tip lightly against the string to hear the tuning level, and adjust it by moving it across the strings. The sound will crackle now, never mind.

Then, check the height of the Fastening Part in relation to the Mass. When adjusted correctly, the Wedge will rest firmly on the piano body without any gaps, the Tip will make proper contact with the strings, and the Fastening Part will stand straight at a 90° angle to the strings, seen from the side, as in the first photo above.

After that, turn the Wedge slightly to compensate for the lateral slope of the piano body, so that the Maqiano unit stands vertically straight also seen from behind, like in the second photo above.

Then you need to adjust the gap between the Magnetic Tip and the L-Stick with the Screw, so that when you tighten the L-Stick with the Cam, there's exactly right amount of torque. If it's too loose, you hear some crackle / buzz, and if it's too tight, you might twist the L-Stick or break The Magnetic Tip.

Watch this video to learn the perfect torque!

 

Now adjust the gap and test the torque using the Cam. When the setting feels correct – about the same as in the phone/book experiment above –  carefully remove the Maqiano unit from the piano while holding the Screw with your finger to prevent it from turning. This ensures the adjustment remains accurate. Finally, tighten the Nut to secure your setting.

With the unit pre-adjusted in this way, you can easily install it at the desired pitch and tuning level. With only minor adjustments to the Wedge position and the Fastening Part height, you can also set it to any other pitch with the same string thickness.

Alternatively, you can choose to adjust the Screw each time you install the Maqiano. In this case, you don’t need to tighten the Nut after every adjustment, which may be more practical if you frequently move the unit between pitches. However, it is recommended to tighten the Nut at the upper end of the Screw to prevent it from resonating during playing.

The video below shows this all:

Installing on the low copper-wound strings

 

For the lower, thicker strings with copper-winding, you need to change the Magnetic Tip. Slide the plain magnet out of the groove, and replace it with the same size magnet that has black plastic around it. This is important, so you don't damage the magnet's surface, or cause scratches to the strings.

Remember that you have to adjust the gap between the Tip and the L-stick for each string thickness separately.

 

Tuning level extremes

 

With the instructions above, in the upper Maqiano-suitable register the tuning changes more or less a 1/4-tone. If you want to tune the note up just a tiny bit, you might have to add the included extra magnet in the groove, so that there are two magnets, and the Tip gets closer to the agraffes. See the photo below. Again, you have to change the gap between the Tip and the L-stick. If you need to tune it even lower, you can remove the second magnet, and move the original one to the back side of the groove, even closer to the agraffes. This might change the timbre a bit softer though.

 

If you want to tune a note much higher than a 1/4-tone, you might need to turn the Wedge 180° to get a horizontal surface below the Mass. Now the Maqiano unit can rest on the choir of strings, and the Tip gets further from the agraffes, as in the photo below. In Steinways, there are this iron support bar that prevents doing this above middle-C or so, but in the low middle register you can tune up half a step or even more. Make sure the Wedge is not laying on the adjacent strings! 

 

 

Getting crackle / buzz? Or the choir of strings is out of tune?

 

Make sure that the Tip is in the center of the choir of strings. Check that the unit is standing vertically straight, seen from all directions. If not, turn the Wedge or adjust the Fastening Part's height position. Make sure the tightening torque of the Cam is correct, not too loose or too tight. Check also that the L-stick is not touching the adjacent string. And the last thing - not very likely to happen, but possible - the L-stick might be twisted. Take out the Maqiano unit and look at the angle of the L-stick. It should be exactly 90 degrees, so that it's in totally same direction with the Tip. If not, take pliers with a smooth surface in the teeth, and very carefully bend it back to perfect 90°.

If the choir of strings sounds like being out of tune, and you get this unwanted chorus-effect, check that the Maqiano unit is in the same direction with the strings, and the Tip is in 90° angle. If this doesn't help, turn it a bit right, listen, then left, listen again, and try to find a perfect spot. In some cases, if one string is slightly out of tune, you can fix it with the Maqiano :)

 

Can't fit Maqiano next to a support bar of the piano?

 

Normally, the L-Stick is positioned to the left of the choir of strings. However, if there is no space due to an iron support bar being too close to the strings, you will need to slide the Fastening Part off, rotate it 180°, and reattach it so that the L-Stick is positioned on the right end of the Fastening Part.

In this configuration, you will tighten the Cam in the opposite direction — toward the dampers. You will also need to move the Magnetic Tip to the other side of its groove, so that the L-Stick is now closer to the agraffes than the Tip. It is possible to use it the other way around as well, but the sound quality will not be as good. 

Please see the photos below.

Installing in Upright Piano

 

Installing in upright piano is very similar to the same process with grand piano, so please read the previous chapter first. The biggest difference is that gravity isn't helping the unit to stay in its place, so you need to fasten the Mass to the pressure bar of the piano with the Magnetic Wedge. Since the pressure bar is level, not sloped ike the grand piano body behind the agraffes, you need to turn the Wedge 180° to make the lower surface horizontal. As in the photo above.

 

You need to do the same adjustments as for grand piano, and also change the Magnetic Tip when installing on the copper-wound strings etc.

In the lower stirings, if there's no pressure bar, you can use the Tool as substitute.  See the photo! Put the two 15x16mm plastic-wrapped magnets on the back of the Tool, attach it to the ends of the strings, above the little pins, move the magnets so that both of them are in ideal positions, then turn the hook behind the strings, and the Tool should stay there firmly. Now you can fasten the Mass of the unit there with the Wedge. When taking it out, again don't pull by force, you might have to turn the little handle to release the hook, and take the whole thing out simultaneously.

!!! Important !!! After installing, using the Tool or not, before start playing, do a stress test: play forceful attacks on the Maqiano-tuned note, and keep your other hand under the Maqiano unit, and make sure it keeps in its place! if not, change the angle of Maqiano, more towards vertical if the strings are very tilted. If the Cam is moving, try to find a different angle to it, and make sure the torque of the Cam is correct, and adjust the Screw if necessary.

 

Using the Survival Kit

 

If your pressure bar is not steel, the Wedge doesn't attach to it.  Take the strap of the Upright Piano Survival Kit, put the first hole around the upper end of the L-stick, through and below the Cam, and the last or second last hole around one of the tuning pins. Check the best route for the strap so that it holds the Maqiano unit in its place. Put the rubber cap in the tuning pin so that the strap cannot get out.  Then do the stress test as described above. If possible, in addition to the strap, if the pressure bar's screws are steel, they might help fastening the Mass if they happen to be in right places.